Service Channels

Contact our corporate support team to resolve issues or coordinate urgent services.

Direct Line

Immediate assistance for last-minute coordination.

(704)15487-4854
Corporate Email

Detailed inquiries and budget requests.

info@bellaviaholidays.com
Response Times
  • Urgent: < 30 min
  • Normal: < 4 h
  • Budget: < 24 h

Check our frequently asked questions about reservations, billing, and cancellation policies in the help section.

Frequently Asked Questions

Clear answers about corporate travel management with Bellaviaholidays.

How does the hotel block booking system work?

HR managers access the SaaS panel and select dates, number of rooms, and hotel category. The system negotiates pre-agreed corporate rates and confirms the booking in minutes. Each block is deducted from the travel budget assigned to the area.

What types of charter flights do you coordinate?

We work with executive aircraft for group transfers of 10 to 150 passengers. We include onboard catering, ANAC permit management, and insurance. Coordination is carried out at least 72 hours in advance to ensure availability and punctuality.

Can I manage travel budgets from the same platform?

Yes. The integrated system allows you to load budgets per employee, receive deviation alerts, and generate automatic reports. Each hotel or flight booking is linked to the corresponding budget, offering a unified view of corporate spending in real time.

Do you offer support for large-scale business conventions?

Yes. We coordinate the complete logistics: from booking hotel blocks and charter flights to managing executive transfers at the destination. Our team assigns a dedicated coordinator for each event, ensuring every operational detail is covered.

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